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Professional Diploma in Customer Relationship Management CRM by MTF Institute
i didn't expect to see all of those areas of concentration while treating customers
It's a good course. As a CRM beginner, I do not understand some of the discussions presented. However, it's a good place to start with knowledge of how CRM works.
MTF never ceases to amaze me—very Informative, and well-structured content.
Good explanation, but it should have more practical experience or exercises.
This course is well taught and easy to learn and understand. I would recommend it to anyone who is in a field of customer service.
Well developed course content. I am a newbie but the course has opened my eyes to a wider picture.
I get knoweledge about Customer Relationship Management (CRM) refers to strategies, software, and practices that organizations use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth.
this course has been really helpful for me.
The instructor was awesome and courses was breakdown
Thanks for the knowledge
Tangible Lesson on Customer Relationship Management CRM.
Yvette Taylor
The only form of challenge i find, is understanding the accent of the presenter
Comprehensive with good resources thank you.
